We had no intention of buying anything when we agreed to do a demo for our friend’s sister. Of course we changed our minds when we saw how dirty our house really was during the demo! We did the show and tell program and got our rainbow for free! The shows were so fun and I learned something new about the rainbow at every show! We had no issues with the company or program; as long as you follow the guidelines, it’s pretty easy to get your money back. We use our rainbow all the time and it still amazes me how cleaner our house feels!